Thank you for choosing Red Desert Safari Tour Dubai for your desert adventure. We understand that sometimes plans change, and you may need to cancel your booking. Please review our cancellation policy below to understand the terms and conditions associated with cancellations:
1. Cancellation by You:
- Cancellation requests must be made in writing via email or through our booking platform.
- The following cancellation charges will apply:
- Cancellation more than 7 days prior to the scheduled tour: 100% refund.
- Cancellation 3 to 7 days prior to the scheduled tour: 50% refund.
- Cancellation 2 days or less prior to the scheduled tour: No refund.
- No Shows: If you fail to show up for the tour without prior notice, no refund will be provided.
2. Cancellation by Us:
In the rare event that we need to cancel a tour due to circumstances beyond our control (e.g., extreme weather conditions, unforeseen emergencies), we will provide the following options:
- Full Refund: You will receive a full refund for the tour price.
- Rescheduling: We will offer you the option to reschedule the tour for another available date that suits you.
3. Amendments to Bookings:
If you need to make changes to your booking, such as altering the tour date or the number of participants, please contact us as soon as possible. We will do our best to accommodate your request based on availability.
4. Refund Processing:
Refunds for cancellations will be processed within [Insert Number] business days, and the amount refunded will be credited to the original payment method used for the booking.
5. Special Promotions and Group Bookings:
Please note that special promotions, group bookings, or custom tours may have unique cancellation policies. These will be communicated to you at the time of booking and will be outlined in your booking confirmation.
6. Force Majeure:
Red Desert Safari Tour Dubai shall not be liable for any loss, damage, or cancellation resulting from circumstances beyond our control, such as acts of God, natural disasters, war, or other unforeseeable events.
7. Contact Us:
If you have any questions or need to request a cancellation, please contact us promptly using the following contact information:
Red Desert Safari Tour Dubai @ info@reddesertsafaritour.com or +971 55 835 0032
By booking a tour with Red Desert Safari Tour Dubai, you acknowledge and agree to abide by this cancellation policy. We recommend that you review this policy carefully before making your booking. We appreciate your understanding and look forward to providing you with an exceptional desert safari experience.